How Can We Help?
Whether you are planning a home lift, comparing accessibility options, or need help with an existing installation, our team is ready to point you in the right direction.
Call Us or Send Us a Message.
Phone
For new-project questions, existing-customer service, or help understanding which product fits.
carolinahousingsolutions@gmail.com
Include your city, the floors you need to connect, and any mobility device the lift must accommodate.
Send us a message
Tell us what you need help with and the best way to reach you. Our team will follow up to discuss the next step.
What we will ask about
Who will ride?
Standing passengers, walker, rollator, wheelchair, caregiver, or household items.
Which levels?
Two floors, three floors, porch, deck, garage, or an indoor level change.
Where might it fit?
Bedrooms, closets, living spaces, garage-adjacent areas, or exterior landings.
What matters most?
Safety, independence, space, wheelchair fit, schedule, appearance, or budget.
Serving North and South Carolina
We work throughout the Charlotte, Raleigh, and Greenville regions and surrounding communities. Call with your city or ZIP code and we will confirm scheduling.
Office
40 Odell School Road
Concord, NC 28027
Consultations and office visits should be scheduled in advance.
Not sure what to ask for?
Inside the home
Start with Stiltz for everyday travel between floors with a compact shaftless design.
Compare shaftless lifts
Review Pollock when cabin style, controls, and alternative sizing matter.
Porch, deck, or facility
Start with a VPL for wheelchair or scooter access over a vertical rise.
Before you schedule
Is the initial consultation free?
Yes. We begin with a conversation and determine whether an in-home or on-site evaluation is the right next step.
Do I need architectural plans before calling?
No. Photos and basic information help, but our team can evaluate placement, measurement, construction, electrical needs, and permitting as part of the project process.
Can you service an existing lift?
Call with the brand, model, approximate age, and current problem. We will confirm whether it is equipment we support and the available service path.
How quickly can someone visit?
Availability varies by location and project type. Call 704-397-4559 for the current schedule and urgent no-movement or safety concerns.
Let’s Find the Right Lift for Your Home.
Schedule a free in-home consultation and receive a clear recommendation for the lift, location, and complete project scope.